My Social Network

**Do you direct a Gym, Bootcamp, Church or community organization that would benefit from a community based online platform – social network?  <<MORE>>

We’ve been working with our custom cart at Fitness Pro Travel and Healthy Gatherings (under remodel) for several years now.  They have proven quiet effective in creating community based content, excitement, collaboration and have been a significant part of increased time within the site as well as increased sales.

The following article highlights some of the reasons why and how other businesses are tackling the social network “community commerce” opportunities.

Firms’ own social networks better for business than Facebook

February 3, 2012 by Bernie DeGroat

Firms' own social networks better for business than Facebook(PhysOrg.com) — Using Facebook and Twitter may be good for a company’s bottom line, but firms can rake in even bigger profits if they have their own virtual brand community, says a University of Michigan marketing professor.

“Americans now spend more of their online time at social network and blog sites than in any other activity—and firms are following the consumer,” said Puneet Manchanda, the Isadore and Leon Winkelman Professor of Marketing at the Michigan Ross School of Business. “Over the next five years, social media marketing is expected to represent nearly 20 percent of marketing budgets.

“While the major share of firm and media attention has focused on third-party online social networks such as Facebook, many firms have made the choice to build their own such networks.”

Continue reading

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Top 12 Success Strategies

A recent edition of Personal Fitness Professional asked six of arguably the top fitness training business leaders what their top 5 success strategies were.  That’s 30 keys to success in total… and I’m picking out 12 success strategies from the bunch that I believe are the meat and potatoes of success in your fitness business.

  1. Work ON your business, not just IN your business.  If it is a fitness business you operate then treat it like a business and not a job.  There is much behind the client interaction scenes that MUST receive attention.
  2. Have a plan. Goals with no plan to accomplish or measuring sticks along the path will simply become unfulfilled goals.
  3. Surround yourself with great people.  You will reflect the qualities of those you associate with.  Choose your friends and mentors wisely.
  4. Specialize your fitness service.  Work to your strengths to fulfill specific needs.  This becomes your niche and you become the expert of that niche.
  5. Work on the things that deliver.  The return on your investment is key both financially and maybe even more so for your time.  Outsource and delegate the small stuff and concentrate where the business has the greatest return potentials.
  6. Purposeful use of time and tools.  Distractions are everywhere including some of the greatest social media tools available to you.  Facebook, Twitter, Linkedin, Email and more can be huge time sinks, yet they are excellent tools for spreading your message.  Schedule your time in these areas to keep control of your time.
  7. Tap into hidden opportunities.  These are only hidden if you do not utilize them.  Up sell, cross sell, and down sell are traditional marketing practices that help you appropriate place offers in front of customers who are already at a purchase level with you.
  8. Ask for the referral.  Obvious, but often missed.  Let customers and co workers know what you are looking for.  Referrals are powerful as you start from a more trusted position when their friend gives you the thumbs up to start.
  9. Work from a list.  Again, cutting out distractions makes you efficient.  Create a daily task list and check them off.  Only after should the distracters be given your valuable time.
  10. Master your craft.  There are many snake oils salesmen out there in the fitness industry.  They are not just the goofy ab machines either.  Whether you have developed a silver tongue or not, you should always be able to back up your exercise prescriptions based on current research and standards.  Keep learning and participate in industry education, follow blogs of respected fitness professionals and participate in mastermind programs.
  11. Improve the experience.  Deliver extraordinary experience to your clients and students. Set yourself apart by focusing on enhancing customer experiences.
  12. Don’t wait for perfect.  More than anything I have witnessed outstanding programs that could have truly changed lives never get off the ground.  They went to the wayside as one thing or another was never quite good enough.  Do as FaceBook does and get the program to a  reasonably acceptable level and let it roll.  Improve and tweak as you go.

Now these are some great items of advice from six awesome fitness professionals.  To read the full list from Kelli Calabrese, Stephen Cabral, Todd Durkin, Shelby Murphy, Bedros Keuilian or Pat Rigsby, go to PFP Magazine.

—–My 2 additional Success Strategies would include Goal creation and achievement strategies and the framing of the situation with scripted planning.

Goals- specific, measurable, attainable, realistic, and possibly most important, time sensative.  Most have heard of these “S.M.A.R.T.” goals, but do you have a plan specific for attaining the goal? Are you being held accountable by other trusted peers?  Do you write down your goals and post them in often seen locations?
Targeted goals are powerful.  Use them appropriately and hold yourself accountable to attain them.

Practiced Scripts – Not that every word is planned out, but being prepared with leading topics as you tour a facility or run a potential client through an assessment.  ie when you show the treadmill you should be practiced at asking leading questions that help the potential client understand that they do not know all protocols for cardiovascular training, that there are ways to use it most efficiently, and an educated fitness professional would be an excellent choice in learning to optimally use that equipment.  Lot’s of areas of the gym to do similar.

What might you add to this list?

 

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Fitness Community Platform

It’s good to see Fit Bodies beginning to run with the great potential that comes with operating a social site.  The community itself ultimately takes the lead and the program benefits for their efforts.

Following is a recent VLOG from Suzelle and if you are member of the community and/or ever enjoy the benefits of one of her teaching vacations, you’ll want to stay up to date on these weekly vlogs titled “Everything Fit Bodies”.

Login at Fitness Pro Travel, upgrade your account, and take full advantage of the many community features and ALL the travel opportunities.

*The discount is over, but the Premium Account Fees go up soon.  Act before the 1st for getting the best pricing.

**Do you direct a Gym, Bootcamp, Church or community organization that would benefit from a community based online platform?  <<MORE>>

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Fitness Vacation Details

I am, at the moment, taking a short break from updating one of the tutorial modules for the Fitness Pro Travel Community.  Making the search, learn, and discuss features as simple as possible will help both the Fit Pro in finding a best fit teaching vacation and Fit Bodies in providing an awesome vacation experience.

When sorting out how to display a new feature (basic accounts can now view all available dates, even for those products they are not allowed to book) that was just put in this weekend I realized it is valuable enough to require mention here so that it reaches beyond only those going through the tutorial.

As FPT members have always known, you cannot access certain products if you do not qualify for them based upone your certified specialty skills.

As of this most recent upgrade to the social commerce platform you have likely noticed the access for those maintaining a “BASIC” or free account is a bit limited.

Hundreds of fitness professional immediately recognized the value of community membership and the expenses that go into not only Fit Bodies travel program, but also the building and maintaining of this high function site.

As expected, there are many who were not quite as Continue reading

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5 Benefits of Cross Promotion

As a professional in any field, there are several benefits to cross promotions of services.  The fitness industry is no exception.

Here is an example between a traveling fitness professional and a resort (Sunscape Dorado Pacifico Ixtapa)

Cross promoting adds benefit to both parties involved.  In this video example the pro and the resort not only cross promote to each others “lists” of followers, customers, colleagues, and friends; they also built a single promotional piece together to cross share.

Expand Your Reach – When you cross promote with another, the numbers of individuals who hear your message can be many times your reach alone.
If nothing else, you have the opportunity to expand your own list for your own future promotionals.

Save Time and Money- The cross promotion can save you based upon shared expense in promotional production. Likewise with time, you have an opportunity to share your message Continue reading

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Search For Teaching Vacation Tool

Now that we have officially moved back into the new Fitness Community Site at Fitness Pro Travel, its been crazy bug fix and directional officer for a few days non stop.

oops

Bad Things Happen

Happy to say that most are getting around well and the many accounts (not bad out of 12,000 though) for whom we had to adjust their login to help them access are back in and active.

Surprising to me though is a use issue with the new vacation search tool that so many people use.  It is slightly different than in the past but provides many great benefits to scheduling the teaching vacations than the previous tool did.

Now, instead of searching week by week as in the old, you simply select a day from within the week that you would like to travel….. A list of resorts that have a week with that date available pull up with their short descriptions.

Since there is generally a Sunday overlap there are essentially two individual week blocks that share the same date.  One may end on a particular date and the next will begin on that same date. Continue reading

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Fitness Pro Travel Website Open

After finding the need to take several hours this morning to deal the re-opening of the fitness industry online community, we opened the doors again this afternoon.  Quite an adventure and it’s not yet over I’m sure.

Many understanding folks have worked with me in getting their passwords reset and finding their way around the site… It’s been a good & fun kind of busy.

You can review the email that was sent out announcing the re-opening here.
And, you can use the below Recent Article for further details on the site changes.

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Hard Hat Still On

Geesh, and it was going so smooth.  

This is a good time for me to see if I can practice what i preach.  I  have often said that TRANSPARENCY is important to build trust especially in the online world.

Well this morning we pulled down the construction sign at Fitness Pro Travel and within an hour we put it back up…. Grrr.

The functionality of the various systems seem to be working fine, but almost immediately we found that while the accounts we were testing with transferred nicely, there was a large enough number of accounts that didn’t transfer quite right.

So admitting that we have to fix the transfer issue and that our testing team missed what should have been an easy one, the Grand Re-Open is off for a bit longer.  My disguise of perfection is gone and I request your patience as I work out the details.

I’ll send an email when we open the doors back up later today. :-)

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48 hours of Testing

…And the update is that everything is going relatively well.  We are still on target for being open for you to come check it (Fitness Pro Travel) out tomorrow.

When 10,000+ fitness professionals come through and check it out, I am certain there will be other “challenges” that arise. We fully intend to lose the next couple of weekends chasing those items down, but hope that all the major functionalities will continue to prove themselves solid.

We appreciate your patience, feedback, and notification for challenges you may run into.

Keep an eye out for our mailing system check on Monday.  Rumor has it that Suzelle will be offering a bribe for your patients with any issues and assistance with getting this greater functioning website rolling.  :-)

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Its Game On

We’re just about to embark on the adventure of transferring all community and travel functionalities to the new platform.  Maybe “nervous excitement” is the best way to put it.

The Fitness Pro Travel site will be down starting at 6pm Pacific tonight until sometime Monday morning.

Fit Pro Travel New Look

Similar but Different

While we’ve been talking about these changes for the past two months, I am certain there will be some that will be caught by surprise.  That will likely make next week a busy week of answering questions.

For those of you who have taken the time to read through some of these recent blog posts, I hope that the transition is relatively simple…. I’ve added several links to the bottom of this post for you to reference if you want to look back at all of those sneak peak statements while the site is shut down for a couple days.

Final Site Update:

If you looked close enough to the above image you might have noticed the slight change in the look of the Fitness Pro Travel site.  This image change reflects a slight change in agreement on the areas that Fit Bodies and Fit Launch work together for various elements of the community. To you, the end user, functional procedures for your community and travel experience will be very similar.

Fit Bodies, Inc. will become the domain owner of fitnessprotravel.com and therefore we are updating the site to better reflect their presence and program within the site.

The community will run on FIT Launch’s Community Commerce Cart and Fit Bodies and FIT Launch will work together to service the many aspects and benefits that come with being part of this community.

I’ve covered quite a bit over the past two months.  I hope you’re excited for the slight yet significant functional improvements in coming this next week.  Your patience as we work out any kinks is appreciated.

Checkout these posts for various aspects of the changes to the Fitness Pro Travel website.

Still here and reading?  I just talked with Suzelle a few minutes ago. We wanted to come up with something to assist in easing the growing pains with operating a brand new system/website… Because their will likely be hiccups that you the user will find and ideally pass on to us to fix (in a friendly manor), she want to provide a small discount code you may use if you like to thank you for your patience and your assistance.

Watch for Monday’s email for details.

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